Xfinity

Xfinity

By Comcast

  • Category: Utilities
  • Release Date: 2017-04-18
  • Current Version: 4.34.0
  • Adult Rating: 4+
  • File Size: 291.23 MB
  • Developer: Comcast
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.38269
4.38269
From 863,283 Ratings
Free On itunes

Description

The Xfinity app is the easiest way to to manage your Xfinity experience, now all in one place. Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it. Xfinity customers get all this, free: • Everything you need to manage your account — pay your bill, view your plan details, change or upgrade your service, and more • Xfinity Rewards. Join for free so you can enjoy special perks, unique experiences, and product benefits right in the app, just for being a customer. • Tools to help you view and troubleshoot your Internet connection, get outage updates, and even restart your equipment • An extra layer of security and help keep your personal information safe with sign-in alerts Plus, customers who choose the xFi Gateway also unlock the powerful tools of xFi within the app: • Access personalized tools and tips to help improve your WiFi performance • Test the Internet speed reaching every connected device in your home • Protect your devices and help keep loved ones safe and secure, with Advanced Security included • Get peace of mind with parental controls included. Pause WiFi to any connected device, set family-safe browsing, device limits, and more. • Enjoy ultimate control. Set up and personalize your WiFi, assign user profiles, and get help improving the performance of every connected device. Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet. Need help signing in? - If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted - Look up your existing Xfinity ID: xfinity.com/id - Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at www.xfinity.com/privacy/manage-preference

Screenshots

Reviews

  • Expensive

    1
    By Houston Home Stager
    I am currently looking at cutting the cord, just too expensive and not worth it.

  • Can’t get info

    1
    By Sayex
    This app is worse than the old one. Forces you to use the bot. Main screen are cards that change at the whim of xfinity.

  • Missing UI at the bottom of app

    1
    By lastkingofPI
    The help section says I should have UI at the bottom of the app, but there is nothing so I cannot perform modem/router restarts. All I can do is look up my app and pay my bills…not very helpful for the customer, but helpful for Xfinity in collecting their money. This app is terrible.

  • Not very helpful

    2
    By JDT301
    This app has several limitations, all it can do is reset the router. There should be a way to connect to a human

  • Useless

    1
    By tomandzima
    Applications always says getting 110 percent event though Wi-Fi and cable don’t work. Useless

  • Slow

    1
    By manicnwhebakd
    Ridiculously slow speeds and interruptions. Not worth the high price.

  • Liars

    1
    By wsc55
    I am having trouble canceling my account

  • Terrible App

    1
    By Comcast SF User
    App is solely focused on selling more product instead of helping existing users fixe their problems. On top of that, the app is incredibly slow and not intuitive to use.

  • AVP

    2
    By TomDeflateBrady
    Choosing the right provider for us has been like Alien vs Predator, no matter who we choose we lose. Customer Service is always pleasant to talk with and they do try to best assist us. However, our WiFi is terrible no matter who we choose. XFINITY has just been a tad better than the rest. We’ve been told it’s our location but everyone around us has enjoyed their service.

  • Worst app and company in the world

    1
    By not sure 80
    One of the worst experiences I have ever had with a company. I used this app to add cable to my current plan. It provided me access immediately to stream cable using a separate app. Out of the blue, and two days after upgrading my plan, an Xfinity agent called and informed me that they would be canceling our agreement and wanted to make me sign a new contract. Presumably a bait and switch thing. However, because Xfinity unilaterally canceled my cable, I would not sign a new agreement. Why would I when I already had a contract and everything was working. I had my confirmation email. When I called customer service they just waisted my time and transferred me from department to department trying to sell me higher priced plans and equipment. Xfinity generally has monopolized geographical areas, but if you have a choice in internet or cable I would steer clear of Xfinity and their app. Buyer be ware. This app and company are the worst company to deal with and will try and change agreements to make more profit.

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